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1. WORLDWIDE SHIPPING. (Except some countries and APO/FPO)
2. Orders processed timely after the payment verification.
3. We only ship to confirmed order addresses. Your order address MUST MATCH the Shipping address.
4. The images shown are not the actual item and are for your reference only.
5. SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. It may vary, particularly during the holiday season.
6. If you have not received your order after 30 days from payment, pls contact us. We will trace your order and get back to you asap. Our goal is customer satisfaction!
7. Tracking number will be offered as soon as we ship the item. and will be Marked as "gift" or "sample" for easy customs clearance. We usually write your items as gift in a low price to avoid tax. by your country's tax law but not us, so you should undertake it when any tax occurs.
Return and Warranty
1.Our items come with a Three-month or One-year warranty.
2.We shall pay much attention to your order and will do our best to solve any problems in a professional business manner.
3.If you are dissatisfied with our items, please contact us for return address within 35 days upon receipt of the delivery.
The item must be returned with the original package for refund or exchange.
4.Before return, please check twice to confirm the item not work and contact our customer service representative, let us know the detailed problem or send us some pictures for confirmation.
5. We can't receive the parcels if buyer return by yourselves according to the address on shipping package. We won't solve such case and buyer should responsible for the consequences.
We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important. We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can perform up your satisfaction.